Megastore Assistant Manager - Blanchardstown

ABOUT US:
At BPerfect Cosmetics, we’re passionate about beauty, innovation, and empowering confidence. As one of Northern Ireland’s leading cosmetics brands, we’ve built our reputation on high-performance products, trend-driven launches, and an ambitious, fast-paced culture. Behind every product and customer experience is a team of dedicated individuals working across manufacturing, retail, creative, digital, and head office functions. Together, we work hard, think big, and strive to deliver excellence every day.

KEY RESPONSIBILITIES:

• Support the Store Manager in driving sales performance, achieving store KPIs, and delivering commercial objectives across the Megastore.
• Help create a positive, high-energy retail environment focused on delivering exceptional customer experiences and maximising sales opportunities.
• Monitor store performance, analyse results, and support the implementation of strategies to improve sales, customer engagement, and productivity.
• Drive and maximise opportunities for makeup services, appointments, events, and promotional activities.
• Lead by example to ensure consistently high standards of customer service, resolving customer queries and concerns professionally and efficiently.
• Support customer retention and loyalty initiatives through effective use of CRM systems, customer engagement activities, and brand events.
• Build strong relationships with customers, colleagues, and external partners while maintaining clear and effective communication.
• Assist in leading, motivating, and developing the store team, fostering a positive and inclusive working environment where colleagues feel valued and supported.
• Recognise and celebrate individual and team successes while encouraging accountability and ownership of results.
• Support effective workforce planning through strong organisation, prioritisation, delegation, and follow-up.
• Conduct regular coaching and development sessions to enhance product knowledge, artistry skills, customer service standards, and commercial performance.
• Support performance management processes, including objective setting, feedback, and staff reviews in line with company guidelines.
• Promote a culture of continuous learning, professionalism, creativity, and open communication.
• Support the day-to-day operational management of the store, including cash handling procedures, stock control, loss prevention, and security compliance.
• Assist with inventory management, stock counts, and ensuring accurate stock control processes are maintained.
• Ensure visual merchandising, store presentation, and hygiene standards are consistently maintained in line with BPerfect brand guidelines.
• Adhere to all company policies, procedures, and health and safety requirements while supporting the Store Manager in maintaining operational excellence across the Megastore.

ROLE REQUIREMENTS:

• Minimum of 3–5 years' experience leading or supervising a team within a fast-paced retail environment.
• Strong leadership and people management skills, with the ability to motivate, develop, and support team performance.
• Excellent communication and interpersonal skills, with confidence in delivering clear direction and cascading key business information.
• Passion for the beauty industry, with a strong awareness of current trends, products, and customer expectations.
• Proven ability to build relationships within the local community and support the planning and execution of both internal and external brand events.
• Commercially minded with a strong understanding of driving sales, customer engagement, and store performance.
• Ability to work collaboratively in a dynamic retail environment while maintaining high operational standards.

EXPERIENCE:

• Minimum of 3–5 years' experience in a retail sales environment, with a proven track record of achieving targets and driving performance.
• At least 2 years' experience in a supervisory or team leadership role.
• 2–3 years' experience delivering exceptional customer service within a fast-paced retail setting.
• Previous experience in retail management or assistant management is highly desirable.
• Experience leading, motivating, and developing teams to achieve business objectives and deliver outstanding customer experiences.

WHAT WE OFFER:

• Competitive salary.
• Employee discount and store discount.
• Company pension scheme.
• Company events and team activities.
• Opportunities for training and development.
• The chance to be part of one of the fastest-growing beauty brands in the UK and Ireland.