FAQs

Terms & Conditions

You can find our Terms & Conditions here.

Where do you deliver?

We deliver all over the world.

Northern Ireland, UK – Shipping £3.50 – Delivery 1-2 working days*

Ireland – Shipping £3.50 – Delivery 1-2 working days*

Europe – Shipping £6.95 – Delivery 7-10 working days*

Rest of World – Shipping £6.95 – Delivery 10-14 working days*

 

There is no post on bank holidays. T&C’s

Do you accept all forms of payment?

We accept all major credit/debit cards and paypal.

Can I pay in any currency?

Yes. The website prices are in sterling. Conversion rates will be applied by your bank’s rate on the day of the purchase.

How do I return an item?

Please check our Returns Policy

Which tan would suit me?

We recommend Medium coconut for fair to medium skin and Dark watermelon for medium to olive skin tone.

Is BPerfect 10 Second Tan instant?

Yes. With both tans you get an instant colour that dries in seconds. Medium coconut will develop a few shades darker over the next hours, Dark Watermelon will develop much darker over the next 8 hours. Both tans gradually fade over the next 3-5 days

How long should I wait before showering?

We recommend waiting at least 8 hours before showering. Pat dry and enjoy a lovely natural glow for 3-5 days.

What if I buy the wrong shade of eyebrow kit?

Once a product is open unfortunately we cannot accept it is a return. We recommend following the shade guidelines beneath the product in the shop, or visiting one of our stockists and trying different shades. If you are unsure, drop us a message on Facebook and we can advise you on which shade would suit you.

How would you recommend to use the stencil in the eyebrow kit?

Instructions are in the kit to guide you. Watch the demonstration video here.

How do you recommend applying the brush on lash mascara?

For best results apply a generous coating of the BPerfect lengthening gel mascara to the lashes, then apply fibers to the tips only for extra length and volume. Sealing in place with another coat of mascara. (repeating these steps until desired look is achieved).

When removing fiber wand from the bottle we recommend twisting the fiber wand in circles as you are bringing it out of the bottle, then rolling the end of the wand with fibers across the top of the hand ensuring fibers surrounding the wand.